Highfield Level Award in Customer Service (RQF) Earning the Highfield Level Award in Customer Service (RQF) directly impacts hiring decisions across retail, hospitality, and contact centres? roles that often lead to supervisor positions with 15–25% salary increases within two years. Employers specifically screen for this credential when promoting frontline staff into team lead and management tracks.
| Exam Name | Highfield Level Award in Customer Service |
| Exam Code | RQF |
| Format | PDF & Practice Test Engine |
| Target Year | 2026 Updated |
| Features | 100% Verified Q&As |
